Privacy Policy

Privacy Policy


This Privacy Policy explains how we collect, use, store, protect and share personal information from users who visit, browse, or make purchases on our online store (the "Site"). By using our Site, you consent to the data practices described in this policy. This policy applies to all visitors, customers, and users of our Site worldwide.

1. Information We Collect


We collect personal information that you voluntarily provide to us when you interact with our Site, place an order, or communicate with our customer service team. The types of information we collect include:

  • Order and Billing Information: Full name, shipping address, email address, phone number, and payment details (processed by third-party payment providers).
  • Account Information: Details you provide when creating an account, including your chosen username and password.
  • Usage and Device Data: Non-identifiable data such as your IP address, browser type, pages visited on our Site, and time spent on our Site, collected automatically as you browse.
  • Communication Data: Content of your messages, emails, or other inquiries sent to our customer service team.

We do not collect any sensitive personal information from you unless you choose to provide it voluntarily.

2. How We Use Your Information


We use the personal information we collect for legitimate business purposes, including:

  • Process and fulfill your orders, including shipping, delivery, and order confirmation.
  • Provide customer service support and respond to your questions, concerns, and requests.
  • Send you transactional emails, such as order updates, shipping notifications, and refund confirmations.
  • Improve our Site, products, and services by analyzing user behavior and usage trends.
  • Send you marketing communications about our new products, promotions, and special offers, if you have opted to receive such information.
  • Comply with legal and regulatory obligations, such as processing tax and shipping documentation.

3. Sharing of Your Personal Information


We do not sell, rent, or lease your personal information to third parties for any commercial purposes. We may share your personal information only with trusted third-party service providers who assist us in operating our business, and only to the extent necessary to perform their services. These third parties include:

  • Payment processors: To process your payment transactions securely.
  • Shipping and logistics providers: To fulfill and deliver your orders to the designated address.
  • Data analytics providers: To analyze Site usage and improve our services (these providers are prohibited from using your data for their own purposes).

We may also disclose your personal information if required by law, such as in response to a court order, subpoena, or other legal request, or to protect our rights, property, or safety, and the rights and safety of our customers and the public.

4. Data Security Measures


We take reasonable and appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of payment data, secure server storage, and restricted access to personal information by our staff.

While we strive to protect your personal information, no electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security of your data, and you use our Site at your own risk.

5. Your Privacy Rights


You have the right to access, review, correct, or delete the personal information we hold about you. You may also request to opt out of receiving marketing communications from us at any time. To exercise these rights:

  • To access or update your personal information: Log in to your account on our Site and edit your account details directly.
  • To opt out of marketing communications: Click the "unsubscribe" link at the bottom of any marketing email we send you, or contact our customer service team to request removal from our marketing lists.
  • To request deletion of your personal information: Contact our customer service team with your request, and we will delete your data in accordance with legal requirements.

We will respond to all valid privacy requests in a timely manner, as required by applicable law.

6. Use of Cookies and Similar Technologies


Our Site uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze Site usage. Cookies are small text files stored on your device when you visit a website.

You can manage or disable cookies through your browser settings. Please note that disabling some cookies may affect the functionality of our Site and prevent you from using certain features. We do not use cookies to collect sensitive personal information without your consent.

7. Data Retention


We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. We will delete your personal information once it is no longer needed for business purposes, or upon your request to delete your data, subject to any legal obligations to retain certain records (such as order and payment records for tax purposes).

8. Changes to This Privacy Policy


We reserve the right to update or modify this Privacy Policy at any time, without prior notice. Any changes to this policy will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

9. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our customer service team through the contact channels available on our Site. We will respond to your inquiry as soon as possible.